Next-Gen Contact Centers: Unlocking Customer Insights with Multimodal AI

Starts

November 10, 2026 at 4:40 PM

Ends

November 10, 2026 at 5:00 PM

Format

Online

Location

VIRTUAL

About This Event

Sharath Subrahmanya from Google Cloud shows how multimodal AI syncs audio, text and screen video for sharper contact centre QA insights.