Containment Is Not Customer Experience: What AI Automation Metrics Are Missing

Name: Containment Is Not Customer Experience: What AI Automation Metrics Are Missing
Start: 2026-11-10
End: 2026-11-10

Starts: November 10, 2026
Ends: November 10, 2026
Format: Online
Location: VIRTUAL

About This Event

Drawing on Forrester research, Estafeta's real-world experience, and CallMiner's analytics expertise, industry experts explore the next phase of AI-powered customer service.