Event FinderTech talk: Beyond Onboarding
- Starts
- Ends
- Format
- Online
- Location
- VIRTUAL
About This Event
Identity verification is traditionally associated with customer onboarding. But some of the highest-risk moments happen after an account has already been opened. Account recovery, new-device activation, sensitive profile changes and higher-risk transactions can all create opportunities for account takeover and other fraud. Banks need a way to increase identity assurance when risk rises — without making the entire customer journey more difficult. In this webinar, Candour and Temenos will explore how identity verification can become a seamless part of the digital banking journey, enabling banks to use step-up verification when and where it is needed. We’ll cover both the business and technical perspectives, including: Why identity verification needs to go beyond onboarding Where in the customer lifecycle additional identity assurance can help reduce fraud and account takeover risk How step-up verification can be introduced without creating unnecessary friction for customers Why a unified customer experience matters when verification is used more frequently How Candour’s identity verification integrates with Temenos Infinity A technical walkthrough of the integration and how identity verification can be incorporated into Temenos Infinity customer journeys.