Event FinderManaging Challenging Patient Relationships
- Starts
- Ends
- Format
- Online
- Location
- VIRTUAL
About This Event
Challenging patient interactions can test even experienced providers and create added risk when communication, boundaries, or documentation break down. This webinar will offer practical strategies to navigate challenging encounters, strengthen documentation, set appropriate limits, and help maintain a productive therapeutic relationship. * Differentiate behavioral, clinical, relational, and system-driven sources of challenging care relationships. * Apply communication, boundary-setting, and de-escalation strategies to maintain safe, therapeutic interactions. * Analyze risk management and documentation considerations associated with challenging care relationships. * Evaluate when a challenging care relationship should be managed, escalated, transferred, or terminated. * Describe a defensible termination process that supports continuity of care and avoids patient abandonment.