WEBINAR – From Order to Insight: Optimizing the Customer Journey
- Starts
- Ends
- Format
- Online
- Location
- VIRTUAL
About This Event
Technology leaders will discuss how distributors are connecting transactional data across systems to understand where the customer journey breaks down and what to fix first. The panel will cover the data foundations, integration approaches, and analytics capabilities that turn order activity into practical insight. They will also look at how that insight is improving self-service, order accuracy, proactive communication, and customer retention.