Quality AI

Name: Quality AI
Start: 2026-11-18T17:30:00
End: 2026-11-18T17:30:00

Starts: November 18, 2026 at 5:30 PM
Ends: November 18, 2026 at 5:30 PM
Format: Online
Location: VIRTUAL

About This Event

Learn the fundamentals of Kore.ai's Quality AI module—the post-interaction intelligence layer of the AI for Service platform. This session covers automated evaluation scoring, conversation mining, coaching workflows, and how Quality AI enables 100% interaction coverage for contact centers.