Event FinderCase Study: Entergy Grows Revenue, Increases Customer Satisfaction with Value-Added Services
- Starts
- Ends
- Format
- Online
- Location
- VIRTUAL
About This Event
As a utility executive, you understand the importance of meeting customer demands and driving revenue growth. Entergy, a forward-thinking utility, has successfully achieved both through its value-added service programs, specifically the Power Through Resiliency-as-a-Service. This webinar will provide valuable insights into Entergy's innovative approach, the benefits it offers to customers and communities, and the partners that enabled the program. Key Learning Outcomes: • Discover how resiliency is a top priority for customers, according to their feedback • Learn about Entergy's Power Through program and its collaboration with Enchanted Rock to develop customized resiliency solutions for C&I customers • See how the resiliency assets are aggregated in a virtual power plant, enabling Entergy to monetize otherwise idle capacity and provide cost-effective resiliency • Understand the comprehensive cost allocation approach that ensures fairness and benefits the broader community, especially societal benefit customers • Gain insights into Entergy's customer-centric approach and its positive impact on revenue growth and customer satisfaction